Shipping Policy

Order Processing Timeframe

Please allow 2 business days following submitting your order for processing. You will receive confirmation once your order has been processed and is sent for delivery.

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Order Shipping and Delivery

At this time, we primarily utilize Canada Post for shipping and delivery. While we will do everything in our power to ensure your package a speedy delivery, we are not liable for delays due to postal strikes and service interruptions. Should an unexpected delay occur, our customer service will be in contact to discuss alternative options, that may include third-party delivery companies and additional shipping fees.

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Multiple Shipping Addresses

We’re unable to ship a single order to multiple addresses. You’ll need to create a new order if you’d like to ship to more than one address.

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Order Tracking

When your order is shipped from our warehouse, we will send you an email to confirm your shipment - this email will include a tracking number and link to enable you to track your package.

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Out of Stock Items

If an item in your order is out of stock, our customer care team will be in touch to discuss a solution. We’re unable to back order items that are out of stock.

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Order Cancellation and Adjustments

We normally don’t accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us.